WebTMA iServiceDesk is TMA Systems's highly customizable request portal that provides a user-friendly web site to submit, query, and report on work requests. R equesters can be kept informed via e-mail or can query the status of their request or work order throughout the entire process.

Additional functionality of WebTMA iServiceDesk includes the following:

• Submit work requests
• List open and complete work orders
• Query for selected work requests and work orders
• Check status of work requests and work orders
• Post a user-defined facility news page
• Display emergency procedures and links to other sites
• Submit material requests via a standardized material request form including the ability for the user to designate where materials are to be delivered
• Access an online catalog of supplies and materials
• Access, complete, and submit client satisfaction surveys for in-house technicians or contractors *
• Submit project requests *
• Submit key requests
• Run selected reports directly from the browser without having to log in to the WebTMA application
• Make use of single user ID and Password (LDAP)

By using WebTMA iServiceDesk's open and modifiable HTML, you can create custom pages. iServiceDesk provides users with the ability to publish selected data to thousands of end users or clients at one facility or around the world.

    * Requires purchase of optional module